Cookie Policy

Last update: 11 November 2022

Why and who?

Ludo Technologies AB, registration number 559371-1061, ("Ludo Technologies", "we", "us", "our") is using cookies and other tracking technologies ("Cookies") in order to improve your user experience.

This Cookie Policy ("the Policy") describes Ludo Technologies's usage of Cookies by explaining what Cookies are, why we use them and how you can control the usage of Cookies when you use our service - Ludoo - and/or our Webpage www.ludoo.app (commonly referred to as "Webpage"). The Policy does not inform about the usage of Cookies that are essential in order to provide the Webpage and its services to you (so-called strictly necessary cookies).

For more information about how we process your personal data in relation to Cookies, see our Privacy Policy(www.ludoo.app/privacy).

What are Cookies?

A Cookie is a text file that is sent from the Webpage and stored on your computer, cell phone or any other device that you use to visit the Webpage.

Cookies allow us to e.g. recognise the device you use next time you visit the Webpage, provide certain essential functions and to monitor user behavior on the Webpage.

How long is the Cookie stored?

There are two types of Cookies; Session cookies and Permanent cookies.

Session cookies are deleted when you close the browser (e.g. Internet explorer, Safari or Google Chrome)

Permanent cookies remains on your device after you have closed the browser. The Cookie will be stored for as long as it is indicated in the Cookie or until you remove it.

Ludo Technologies's usage of Cookies

We use the following types of Cookies:

Preference
These Cookies remembers your choices on the Webpage (e.g. username, language etc.) and tells us how you have interacted with the Webpageso that we can personalise the service.

Performance
These Cookies analyse how you use the Webpage and monitors the Webpage's performance. This helps us to identify and manage eventual problems. A performance cookie can e.g. keep track of the traffic on different pages and give us information on how long it takes for a page to load.

Operation and optimisation
These Cookies help us ensure that the Webpage is working as it should. It also gives us information which allow us to test new ideas and improve the Webpage.

Security
These Cookies help us increase the security by preventing, detecting and managing harmful activities on the Webpage.

Other tracking technologies
These techniques will help us understand how you use the Webpage. This can e.g. be a small, transparent picture that is embedded in a Webpage or in an e-mail and it collects data such as your IP-address, information about your device, your location etc.

First party Cookies

First party cookies are set by the Webpage on your device and can therefore only be read by you or us.

Name	Type	Purpose	Duration
__hstc	Performance cookie	This cookie name is associated with websites built on the HubSpot platform. It is reported by them as being used for website analytics.	6 months
__hssc	Performance cookie	This cookie name is associated with websites built on the HubSpot platform. It is reported by them as being used for website analytics.	30 minutes
_ga_BT3LW98TKP	Performance cookie	This cookie is used by Google Analytics to persist session state.	2 years
_ga	Performance cookie	This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports.	2 years
__hssrc	Performance cookie	This cookie name is associated with websites built on the HubSpot platform. It is reported by them as being used for website analytics.	Session
messagesUtk	Other tracking techniques	This cookie is used to recognize visitors who chat with you via the chatflows tool. If the visitor leaves your site before they're added as a contact, they will have this cookie associated with their browser.	6 months
hubspotutk	Functional cookie	This cookie name is associated with websites built on the HubSpot platform. HubSpot report that its purpose is user authentication. As a persistent rather than a session cookie it cannot be classified as Strictly Necessary.	6 months

Third party cookies

The Cookie is set by another party than us when you visit the Webpage.

Ludo Technologies only uses reliable third parties. Third-party cookies can e.g. help us understand the needs of our users and give us information on how effective our marketing is. Third-party cookies may in some cases be used on websites other than the Website. Information collected by these third parties cannot identify your name, contact information or other personal information unless you choose to provide it. Since we can't provide detailed information we refer to their respective policies.

We use these service providers:

Provider	What is it doing?	More info:
Hubspot	This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.	Link
Calendly	This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.	Link

Managing Cookies

When you visit the Webpage for the first time we ask for your consent to use non-necessary cookies. You can withdraw your consent at any time. If you no longer wish to store the Cookies you have accepted, you can go to your web-browser settings and accept, deny or remove cookies (usually under "Help", "Settings" or "Edit"). Note that you will likely not be able to use all services on the Webpage if you choose to deny Cookies.

Changes to this Policy

We reserve the right to make changes in this Policy. If a change affects our obligations or your rights, we will inform you about the changes in advance in order to give you the possibility to accept the updated policy.